Last Updated: October 4, 2024
Welcome to MyClientDocs, operated by MineWeb Innovations. We recognize the critical importance of privacy in the digital age and are deeply committed to safeguarding it. This Privacy Policy delineates the mechanisms by which we collect, process, utilize, and protect your personal data whenever you access or utilize our services.
For any inquiries or concerns regarding this Privacy Policy, you may contact us via:
MineWeb Innovations serves as the data controller for all personal information collected through MyClientDocs. If you are located within the European Economic Area ("EEA"), our designated representative for EU data protection matters is Jace Sleeman, who ensures adherence to GDPR and related regulations.
Account Information: When creating an account, we gather essential information such as your name, email address, and password. This data is integral for account creation, security protocols, and the facilitation of our services.
Support Requests: When you contact our support team, we collect information to facilitate resolution, such as your name, email, and any relevant context you provide. This allows us to efficiently respond to your inquiries and ensures continuity in our support interactions.
Usage Data: We collect technical information about how you interact with our website, including IP addresses, browser and device types, and pages visited. Such data enables us to understand user behavior patterns, optimize our service delivery, and proactively identify security vulnerabilities.
Cookies and Tracking Technologies: We use cookies, beacons, and similar technologies to gain insights into user preferences and enhance service functionality. Cookies assist in providing a more personalized experience by remembering your preferences and usage habits. You may adjust your browser settings to control cookie use; however, please note that disabling cookies may limit certain functionalities of our services.
Third-Party Services: When you choose to sign in via third-party services such as Google or Facebook, we receive personal data such as your email address and profile details from those platforms. This enables us to streamline the registration and login process, providing a convenient user experience.
The data we collect serves multiple critical purposes:
We process your personal information under the following legal grounds:
Your personal data is not sold to third parties. However, we may share your information under certain circumstances:
We employ a multi-layered approach to data security, including administrative, physical, and technical measures to protect your information. These measures include data encryption, firewall protections, secure access controls, and regular audits to detect vulnerabilities. Despite our commitment to data security, please note that no system is entirely infallible. We encourage you to adopt security practices such as using strong, unique passwords and safeguarding your login credentials to further enhance your data security.
Your personal information is retained for as long as necessary to fulfill the purposes for which it was collected, provide services, comply with legal requirements, resolve disputes, and enforce our agreements. Once your data is no longer required, it will be securely deleted or anonymized.
Our services are intended for use by individuals aged 16 and older. We do not knowingly collect personal information from children under 16. Should we become aware that a child has provided us with personal information, we will take immediate steps to delete such data.
Cookies are instrumental in optimizing your interaction with our services. We utilize both session cookies (temporary, deleted after closing your browser) and persistent cookies (stored on your device until manually deleted or expired). You can manage or disable cookies through your browser settings, though doing so may affect certain features and functionality of our services.
This Privacy Policy may be updated periodically to reflect changes in our data practices or legal obligations. All changes will be prominently posted on this page, and significant changes will be communicated via email or prominent notice on our website. Your continued use of our services following the posting of updates constitutes your acknowledgment of such changes.
If you have any questions, concerns, or need further clarification about our privacy practices or this Privacy Policy, please contact us at:
We prioritize maintaining your trust and confidence in our services and will continue to enhance our privacy measures to ensure the utmost protection of your personal data.